WE REPLY WITHIN 24–48 HOURS
ASF 2027MAY 26 – 31, 2027

We'd love to hear from you

CONTACT US

Questions about tickets, events, travel or where to stay? Our team is here to help. Send us a message with the form below and we'll get back to you.

OFFICE HOURS
Monday – Friday, 9 AM – 1 PM PST
RESPONSE TIME
Within 24–48 hours
FOLLOW US
Facebook, Instagram and TikTok @arubasoulfest

Before you write

HOW CAN WE HELP?

You might find your answer faster on one of these pages.

Tickets & Party Passes

Questions about your order? Include your Eventbrite order number in your message so we can help quickly.

SEE PARTY PASSES →

Events & Travel

Schedules, dress codes, passports, the ED Card and more are answered on our FAQ page.

READ THE FAQ →

Vendors, Sponsors & Media

Want to be a vendor, sponsor, performer or media partner? Use our Professional Inquiries form.

INQUIRY FORM →

Share Your Experience

Went to ASF? We'd love to see your review and photos.

LEAVE A REVIEW →

Still need us?

SEND US A MESSAGE

Include as many details as you can so our team can help. We reply within 24–48 hours.

REFUND QUESTIONS?

All ticket and Party Pass sales are final. Please review our Refund Policy before reaching out.

Ready for Aruba?

NOW GET YOUR PARTY PASS