REFUND
POLICY
Please read this before you buy your Party Pass or tickets.
LAST UPDATED: NOVEMBER 12, 2026
Final Sale
All tickets, Party Passes and packages are final sale.
Tickets and Party Passes are sold through Eventbrite, our official ticketing partner. By completing your purchase, you agree to the terms on this page. No refunds or exchanges will be issued for any reason, including but not limited to:
- Changes in personal schedule or travel plans
- Inclement weather or natural events
- Illness, injury, or inability to attend
- Artist, venue, or schedule changes
Event Postponement or Cancellation
If Aruba Soul Fest is postponed, your ticket and package purchase will be honored for the rescheduled event dates.
If the event is canceled in full, refunds may be considered at the sole discretion of Aruba Soul Fest and its management partners, minus any processing or administrative fees.
Third-Party Bookings
For attendees who book flights, hotels, or transportation through third-party providers, Aruba Soul Fest is not responsible for refunds or reimbursements from those outside vendors.
No Ticket Transfers
Tickets, Party Passes and packages are non-transferable.
Each ticket is valid only for the original purchaser.
Payment Disputes
Chargebacks or payment disputes filed after purchase may result in permanent loss of event access and future participation in Aruba Soul Fest.
Contact Us
If you have questions about your purchase, send us a message through our Contact Us page. We reply within 24–48 hours.
QUESTIONS ABOUT YOUR PURCHASE?
Send us a message through our Contact Us page and our team will reply within 24–48 hours.